Results-oriented engineer with over thirteen years experience in both domestic and international Wireless telecommunications systems. Specialized in management and testing, with well-honed skills in systems analysis and problem solving. Proven communication and training skills with experience handling both technical and non-technical personnel at all levels, including senior management.
Professional Experience
Owner/Founder- Company A
December 2005 - January 2008
Sourced product from Thailand, Mexico and Honduras. Negotiated fair wholesale pricing and supply chain. Set up retail pricing strategy. Opened successful seasonal store at large mall. Raised money for non-profit organizations benefiting the Karen refugees on the western border of Thailand and a children's program in La Ceiba, Honduras.
System Test Section Manager- Company B
July 2000 - December 2005
Effectively managed a pioneering team of five test engineers in the development and execution of tests, laboratory SW/HW integration tests, and system performance tests to ensure requirements compliance and proper functionality in Motorola Code Division Multiple Access (CDMA) mobile stations.
Improved the test organization's performance by working with software development departments to pro-actively identify and consolidate the needs for testing in simultaneous projects based on the product roadmap.
Built a high performance team by scouting new and experienced engineers who had complementary skills and capability for innovative solutions.
Enhanced team efficiency by developing simple training techniques and procedures for the rapid integration of new employees into the team.
Facilitated discussion of project status and made recommendations for schedule improvement with senior and executive management.
Planned, scheduled and supervised job assignments and System Test personnel allocations to different and simultaneous mobile handset development projects.
Participated in the managers review panels for employee promotions of test organizations across four different company locations.
Conducted quarterly employee performance evaluations, yearly performance reviews and periodic awards recognitions for employees of the Motorola System Test group in San Diego.
Sr. Technical Lead System Test- Company B
July 2000 - December 2005
Acted as main liaison between Project and Software management and the test organization for the test planning and execution on CDMA 1X and EVDO handsets.
Successfully planned a System Test strategy for the first Motorola CDMA Smartphone handset based on the Microsoft Windows Mobile platform.
Lead a cross-functional company team in the Integration Testing and System testing of the Motorola Q Smartphone conducted at four different Motorola locations.
Planned preliminary laboratory testing and support strategy for WHQL and Logo testing submissions of the Motorola Q Smartphone.
Participated in test readiness review panels for the Motorola Q Smartphone and provided requirements on hardware and software enhancements or modifications to improve test efficiency.
Worked with software development engineers in the troubleshooting of mobile handset performance problems as related to CDG Stage 2 for submission to interoperability laboratories.
Provided technical support and training for more than 40 test engineers at four different company locations on the software flashing, configuration and data logging in Smartphones with Windows Mobile operating system. Also provided training on the ClearQuest and DDTS systems for the submissions of Change Requests (CRs) base on test findings.
Worked with marketing personnel in the creation of Technical Requirements Documentation for the company's process compliance.
Analyzed Technical Requirements Specifications (TRS) to ensure adequate test coverage on the features included in the first release of the Motorola Q Smartphone.
Managed the company's only test team for Push to Talk (PTT) implementation in CDMA mobile handsets including all related user support services.
Created requirements traceability matrix based on customer and company requirements for the System Test of the PTT feature.
Designed framework for a comprehensive PPT test suite for the System Test team.
Worked with SW development management and engineers in the integration testing of the PTT feature in the V60p and T300p handsets.
Coordinated remote support for the customer trial testing of the PTT feature in North America customers network. Worked with software development engineers to create requirements for a virtual network environment for the local testing of PTT feature functionality for Latin American mobile phone network operators.
Coordinated the support for Interoperability and Customer Acceptance testing of the PTT feature.
Lead and trained a team of five test engineers in the handset configuration, remote server configuration and testing of the PTT feature in Motorola CDMA 1X both prototypes and fully developed hardware.
Technical Lead System Test- Company B
July 2000 - December 2005
Lead and performed the testing of features, call performance, air interface, and CDG compliance of CDMA 1X handsets.
Effectively provided support to Configuration Management personnel and software engineers by managing and generating Flex files releases for customers worldwide. Identified and documented new customers requirements and executed changes needed in flex bits or flex word enhancements according to customer issues, customer's special requests and new handset models in the product roadmap.
Provided technical support to the company's software development team in Interoperability testing at Lucent Labs in Whippany, NJ.
Worked with engineers in Openwave Company to resolve mini-browser/server connectivity issues in CDMA 1X handsets.
Developed mobile handset User Interface (UI) prompts language translations for the company's software development team.
Led the company-wide technical strategic Maintenance of Line (MOL) and End of Life (EOL) of CDMA StarTac handset series:
Successfully managed database of customer issues from North America, Latin America, Asia, and Middle East CDMA network carriers. Introduced procedures for substantial improvements in the company's response to customer's issues.
Interacted as main liaison between the company's Customer Support teams worldwide and software development teams for customer's problems investigation.
Effectively worked with software development engineers and SCM personnel in different company locations to identify software fixes for customer issues, and enhancements in the StarTac platform software code to implement new features like text messaging (SMS) and mini-browser. Tested and trained other company engineers in the testing of feature enhancements.
Co-managed release schedule for software builds and Flex files.
Interacted with senior management and company executives to recommend appropriate corrective action for customer issues.
Trained SCM and SW development personnel in the use of data logging, parsing and analysis tools designed for the CDMA handsets based on StarTac platform.
CDMA Validation Engineer- Company B
December 1998 - June 2000
Conducted analysis on various CDMA systems standards and requirements documentation for the design of test automation software for CDMA mobile prototype handsets. Performed laboratory HW/SW test integration of new P2K platform prototype handsets.
Project assignments included:
Analyzed TIA/EIA-637-A CDMA Short Message Service document and sections of TIA/EIA-95-B CDMA Standard document by using DOORS software tool to create a test requirements matrix.
Created test models by using TestMaster software tool to generate scripts based on requirements to evaluate call performance of Motorola CDMA handsets.
Implement FMEA process to identify potential failures and prevent reoccurrence on the physical design and implementation of mobile station components.
Designed methods and procedures for field-testing of mobile stations.
Created technical requirements specifications for the design of Mobile Station Diagnostic Monitor and Data Logger tools.
Field Test/Validation Engineer- Company C
November 1997 - December 1998
Led four-person team in the field-testing and laboratory validation of Philips CDMA 6800 series mobile phones.
Performed laboratory test integration by using Philips SCAT tool.
Assisted in the creation and implementation of laboratory test procedures for phone firmware validation.
Evaluated mobile phone call processing performance using in-lab Drive Test Simulator: TCT/TAS and HP8924C equipment setup.
Tested and provided feedback on tools developed for call processing data analysis.
Performed real time field test of AMPS and CDMA mobile handsets using Philips MSDM.
RF Engineer- Company D
November 1996 - November 1997
Member of RF engineering team designing and implementing a CDMA cellular overlay system on Lucent Series II sites:
Performed drive testing using the Qualcomm MDM, data processing using Npar and Alert tools, and data analysis using DAT 2.0.2.
Evaluated system performance and recommended parameter changes for optimization. Recommending changes in CDMA system parameters to optimize handoff regions, eliminate drop calls and pilot pollution areas.
Provided Autoplex switch support by performing RF call traces, translation changes, and Orthogonal Channel Noise Simulator (OCNS) implementation.
Coordinated with drive teams for final system-wide test to validate system performance criteria for customer.
Conformance Testing/Project Engineer
Assignments and Logistics Manager- Company E
November 1993 - October 1996
Member of an AT&T international engineering team assigned to the expansion of the telephone systems of the countries of Honduras and Guatemala in Central America. Responsible for management of all engineering documentation associated with the installation of a major communication infrastructure upgrade:
Supervised outside-plant team, and local and US contractors.
Mediated between Lucent Technologies and the Honduran telecommunications company in contract reviews.
Served as technical translator in both the field acceptance and office meetings between Honduran government officials and AT&T/Lucent Technologies managers.
Instructor for the training of Guatemalan personnel. Assisted in the acceptance Testing of the AT&T 46K line project, AT&T, Guatemala City, Guatemala.
Served as technical translator for the ND-2645 Fiber Optic Specific Training taught by AT&T US engineer to technical personnel of the Honduras national telecommunications company.
Education & Certification
BS Electrical Engineering,1993
BS Mechanical Engineering,1993
ND-2645 Fiber Optic Product Specific Training, 1994
Lucent CDMA RF Cluster Testing and Optimization, 1996
Qualcomm MDM Operations, 1996
Fundamentals of Cellular System Design & Optimization, 1997
3G Wireless Mobile Communications, 1999
TestMaster, 1999
Java Programming for Windows, 1999
FMEA - Failure Mode Effective Analysis, 1999
DOORS - Dynamic Object Oriented Requirements System, 1999
SDL - Specification and Description Language, 2000
Telelogic Tau: TTCN/ITEX and SDL/SDT, 2000
Proficient in Windows, Mac and Unix environments
CDMA network and standard protocols IS-95, IS-2000
Bilingual Spanish
U.S. Citizen
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