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·   Ten years in Quality Assurance, as a lead engineer and as an individual contributor.

·    Experience writing functional specifications, test procedures, test strategies, and test cases.

·    Using Mercury Suites for Document Repositories.

·    Led a team of individuals, on defect track training through the product life cycle using DevTrack, and MS Access database.

·    Software, Firmware and system verification with SQL server.

·    User Center Design Engineer led Focus Groups, Out of Box, Beta Testing and Usability Studies. Wrote Heuristic Evaluations and competitive benchmark study reports on Device User Interface and Software Applications.

TECHNICAL SKILLS:

 Testing Tools:                         Mercury -Test Director, DevTrack, Serena –TeamTrack and Bug Tracker         
 MS Tools:                                Excel, Visio, Outlook, Word, PowerPoint, Access, SQL
 Adobe Tools:                           Acrobat, PhotoShop and Illustrator
 Operating Systems:               MAC, Windows 95, 98, 2000, XP         
 Language code:                      Java, C#, .NET and XML, HTML

 Databases:                             SQL, SharePoint, DOORS, Access, MS/PC DOS, and Unix
 Agile Project Management and Granted a Government Security Clearance in 2007

05/2007 to 06/2007
Verification Engineer

·                 Product system and verification client server and web based software testing using Unix to speak to infusion device, exposing many critical defects before Formal Test and product release. Communicated with Marketing, Engineering and QA departments to verify and resolve product defects using MS/PC DOS and MS SQL server with XML and HTML languages. DOORS and MS Access Databases and DevTrack Tools for documentation and defect tracking.

·          System Engineer for an Agile Project management company. Scrum Reviews, Scrum Planning and Sprint sessions where I provided guidance and team building initiatives.

·          Wrote contract proposals jointly with Project Management, Development., QA, and Configuration Management team members set up in SharePoint.

·          MS SQL Server, C/C++ program language, assisted Development with Unit Testing.

·          MS Access and DOORS Databases for repository storage of documentation.

·         Product firmware, system and client server software testing, exposing many critical defects before product release. Communicated with Marketing, Engineering and QA departments to verify and resolve product defects through Mercury Suites – Test Director and Serena – TeamTrack and Bug Tracker as well as conference calls.

·         Responsible for planning, device firmware hard coding, and then testing Internal Device Sheets.

·         Led small group of engineers writing HTML/Python/Shell language to assist in developing the Internal Device sheets for printing.

·         Human Factors and User Center Design, involved in conducting Focus Groups, Use Case Scenarios, Usability Studies, Beta Testing, Out Of Box and competitive benchmark products and client based software applications analysis. Power Point presentations with the study results.

·         Wrote functional specifications, test scenarios, test procedures, and test cases used Test Director, Bug Tracker and Team Track for defect and document repository.

·         Trained and led ten test technicians and conducted client server testing throughout the product life cycle of various HP AIO Division products.

·         System, Firmware products and client based software tested to resolve defects and verify fixes.

·         Developed test cases for performance, regression, and usability testing for web based software application products through the product life cycle.

·         Competitive analysis using Heuristic Evaluations, Use Case scenarios of web based software applications as well as competitive website research.

·         Executed performance, regression, usability, in some situations, Ad-Hoc testing of the web-enabled products.

·         Managed defects in Bug Tracker and Test Director, during the product life cycle test process and research steps to reproduce the defects found. Documented the defect in the project bug tracker database and monitored re-testing to resolve defects and verify fixes. Worked with Engineering using SQL server.

·         Human Factors, User Center Analysis, Usability Testing, Focus groups, Use Case scenarios, Out of Box Experience designed for client based software as well as UI and device design verification. Results used to alert Marketing of path forward.

·         Beta Site Testing for MS Picture It Express results from the formal testing to verify product entry into the market place.

·         Managed defects in DevTrack, DOORS and Access Database during the product life cycle. Documented defects found, engaged Marketing and Engineering teams for resolution of defects.